Worldwide delivery with smart logistics and customsâready paperwork
GlobalHealingWeb ships to 150+ destinations with full serialization, pharmacist oversight, and transparent tracking. Most orders leave our facility within 48 hours and arrive within 1â3 weeks depending on your region.
Global departures every 48h
Pharmacy dispatch from our EU and regional hubs with full export documentation.
Regulatory compliance
GDP/GSP certified handling, serialized products, and customsâready paperwork.
Coldâchain safeguarding
Validated thermal materials and calibrated temperature loggers for traceable control.
Customsâcleared assistance
Dedicated compliance team for HS codes, duties, and import documentation.
How your order travels
From confirmation to final delivery, you get realâtime visibility, photographic records, and dedicated support.
- 1
Order confirmation & tracking link
After payment, you'll receive a unique link to monitor your order's live status.
- 2
Order preparation & processing
Specialists prepare your order (typical handling time: ~3 business days).
- 3
Shipment dispatch & tracking
You'll receive a tracking number and photographic proof of dispatch.
- 4
Delivery monitoring & support
We proactively watch finalâmile delivery and provide 24/7 support if needed.
Typical delivery windows
ETAs are counted from dispatch. Peak season or customs inspections can add a few days.
Packaging & condition monitoring
Medicines are packed in tamperâevident boxes with shock absorption. For temperatureâsensitive items, we use validated thermal materials and calibrated data loggersâso you can verify integrity endâtoâend.
- Multiâlayer thermal barriers help maintain target ranges during transit.
- Humidity control sachets protect diagnostics and test kits.
- Every parcel is photographed before sealing; batch numbers link to your order history.
Operational guarantees
We monitor flights, weather, and customs queues. If risk thresholds are exceeded, we proactively reâroute or reship.
Tamperâevident packaging
Heatâsealed cartons with sequential seals; photos archived for every shipment.
Riskâbased routing
Automatic reârouting on delays, extreme weather, or operational disruptions.
Unified tracking portal
Milestones, temperature logs, and customs statuses in one place.