US: temporary delays — postal services aligning new import rules, 
EU: 1–2 weeks, 🌍 Worldwide: 1–4 weeks ✈️Trusted access to global medicines with intelligent logistics
We connect patients, clinics, and caregivers with authentic over-the-counter medicines, transparent documentation, and dedicated support. Since 2020 our multidisciplinary team has ensured every shipment stays compliant, protected, and delivered on time.
Patient-driven mission
We exist to give chronic-care patients continuous access to authentic therapies without supply interruptions.
Advanced product discovery
Intelligent search and filtering helps you find the right products faster. Always consult your doctor before use.
Specialized logistics
Temperature controlled storage, serialized tracking, and photographic proof for each dispatch.
Care team support
Doctors and caregivers rely on our multilingual team for product updates and documentation.
Our journey
GlobalHealingWeb is built by pharmacists, logisticians, and engineers focused on solving access gaps for essential therapies. We continue to invest in technology and infrastructure that keeps treatments flowing to the people who depend on them.
GlobalHealingWeb founded
Clinical pharmacists create a cross-border medicine desk to keep chronic therapies flowing during supply chain disruptions.
Cold-chain infrastructure
Validated fulfillment hubs with serialized inventory management and temperature-controlled packaging go live.
Intelligent catalogue
The medicine index surpasses 10,000 SKUs with real-time availability, advanced product discovery, and Meili-powered search tooling.
Worldwide partner network
Customs brokers and last-mile couriers across 30+ countries enable faster clearances and compliant delivery windows.
Pharmaceutical authenticity
- ⟡Direct manufacturer and licensed distributor relationships.
- ⟡Serialization data and batch numbers captured for every product.
- ⟡Randomized laboratory spot checks to verify integrity.
Transparent operations
- ⟡Live tracking with consolidated milestones and compliance paperwork.
- ⟡Dedicated shipping desk to manage customs routing and re-exports.
- ⟡Comprehensive documentation stored in your secure order history.
Human-first service
- ⟡Product consultations in English, Russian, and German.
- ⟡Care coordinators who understand chronic therapy challenges.
- ⟡Response SLA under 2 business hours for critical treatment queries.
Serving patients in over 150 countries
From essential OTC medicines to integrative micronutrients, our catalogue spans more than 10,000 verified SKUs. We continue to expand partnerships with clinics, hospitals, and healthcare providers to ensure continuity of care for every patient we support.